CE Classes Offered:

• Forgotten Coverages - #58914 - (4 Credits)
  Agencies want ways to improve premium volumes and reduce exposure to Errors and Commissions claims. This course is a "hands-on" program designed to familiarize agency personnel with both Personal Lines and Commercial Lines coverage all too often overlooked. The course provides a case studies and sale techniques for presenting and selling additional coverage enhancements. Sample forms will be provided to participants in this valuable coverage program.
• Agency Operations - #58913 - (4 Credits)
  In an environment of soft markets, lower commissions, and stiff competition it becomes increasingly important to maximize an agency's profits. This Agency Operations course will provide real-world practical solutions for improved profitability, lower overhead costs, quicker policy issuance, and improved turn-around on quote submissions. Based on "Best Practices" principles, participants will be able to use information provided by this comprehensive course improve their agency's overall operations. Designed for both Independent Agencies and captives, this course helps identify some practical keys to a more efficient agency.

April 25, 2012 - Green Bay